RESEARCH SUMMARY

 

The following is a summary of the research sources that have been used in the development of the Color My Conversation program.

Please note: Some of the sources have been categorized under general headings for the ease of the reader.

Bates, E. (1976). Language and context: The acquisition of pragmatics. New York, NY:

Academic Press.

The 5 Love Languages: The Secret to Love That Lasts, ©1992, 2015 by Gary D. Chapman; used with permission of Northfield Publishing. www.5lovelanguages.com.

Durham, R.L., Kelly, C.A., Rains, J.R. (2008). The Evolution of the Importance of Multi-Sensory Teaching Techniques in Elementary Mathematics: Theory and Practice. Journal of Theory and Practice in Education, 4(2), 239-252.

Giles, H., Coupland, N. & Coupland, J. (1991). “Accommodation Theory: Communication, Context, and Consequence”. In: H. Giles, N. Coupland & J. Coupland (eds.), Contexts of Accommodation. Developments in Applied Linguistics. Cambridge: Cambridge University Press.

Hall, A. (2012). The Top Communication Traits of Great Leaders. Forbes Magazine. Retrieved from http://www.forbes.com/sites/alanhall/2012/07/06/the-top-communication-traits-of-great-leaders/

Hatzigeorgiadis, A., Zourbanos, N., Goltsios, C., & Theodorakis, Y. (2008). Investigating the function of self-talk: The effects of motivational self-talk on self-efficacy and performance in young tennis players. The Sport Psychologist, 22(4), 458-471.

Honey, P. & Mumford, A. (1982) Manual of Learning Styles London: P Honey

Hughes, S. Schuele, C.M., Kelly, E. (2014). Bullying: What Speech-Language Pathologists Should Know. Language Speech, & Hearing Services in Schools. 45 (1). p3-13.

Jablin, F.M. (1982). Organizational communication: An assimilation approach. In M. Roloff & C. Berger (Eds.). Social cognition and communication. 255-286.

Janis, I.L. (1972). Victims of groupthink. Boston: Houghton Mifflin.

Kolb, D. A. (2014). Experiential learning: Experience as the source of learning and development. FT Press.

Kolb, D. A. (1981). Learning styles and disciplinary differences. The modern American college, 232-255.

Krasny, L., Williams, B. J., Provencal, S., & Ozonoff, S. (2003). Social skills interventions for the autism spectrum: Essential ingredients and a model curriculum. Child and Adolescent Psychiatric Clinics of North America, 12(1), 107-122. doi: 10.1016/S1056-4993(02)00051-2

Lapadatu, I. (2012). Use self-talking for learning progress. Social and Behavioral Sciences, 33, 283-287.

Levitt, S. (2014). Why the Empathetic Leader is the Best Leader. Retrieved from: http://www.success.com/article/why-the-empathetic-leader-is-the-best-leader

Lind, C. PhD. (2010). Conversation Therapy: Principles and Clinical Practices. Audiology Online. Retrieved from http://www.audiologyonline.com/articles/conversation-therapy-principles-and-clinical-849

Malinowski, B. (1923). Supplement 1: The problem of meaning in primitive languages. The Meaning of Meaning, 296-333. McCarthy, M., & Carter, R. Losing the art of conversation. Retrieved from http://www.cambridge.org/%E2%80%A6/CGE_ART_McCarthyCarterLosingArtOfConversation

McLeod, S. (2011). Bobo doll Experiment. Simply Psychology. Retrieved from

http://www.simplypsychology.org/bobo-doll.html

McLeod, S. (2008). Cognitive dissonance. Simply Psychology. Retrieved from

http://www.simplypsychology.org/cognitive-dissonance.html

Miller, C. A. (2006). Developmental relationships between language and theory of mind. American Journal of Speech-Language Pathology, 15(2), 142-154. Doi: 10.1044/1058-0360(2006/014)

Mischel, W., & Ebbe, B. (1970). Standard marshmallow experiment. Retrieved from

http://en.wikipedia.org/wiki/Stanford_marshmallow_experiment#References

Myatt, M. (2012). 10 communication secrets of great leaders. Forbes Magazine. Retrieved fromhttp://www.forbes.com/sites/mikemyatt/2012/04/04/10-communication-secrets-of-great-leaders/

Shams, L., & Seitz, A. R. (2008). Benefits of multisensory learning. Trends in Cognitive Sciences, 12(11), 411-417. doi: 10.1016/j.tics.2008.07.006

Snow, C., E. (1994). What is so hard about learning to read? A pragmatic analysis. Pragmatics: From Theory to Practice, 164-184. Englewood Cliffs, Prentice Hall.

Steiner, R. (2008). The Four Temperaments. London:Rudolf Steiner Press.

Zimmerman, K.A. (2012). Computer History. Live Science Contributor. Retrieved from:http://www.livescience.com/20718-computer-history.html

CURIOSITY

Berlyne, D. E. (1954). A theory of human curiosity. British Journal of Psychology, 45, 180–191.

Engel, S. (2013). The case for curiosity. Educational Leadership, 70(5). Retrieved from http://www.ascd.org/publications/educational-leadership/feb13/vol70/num05/The-Case-for-Curiosity.aspx

Engel, S. (2013). Where Have All the Questions Gone? Retrieved from: https://www.youtube.com/watch?v=Wh4WAdw-oq8&feature=youtube

Engel, S. (2011).
Children’s need to know: Curiosity in schools. Harvard Educational Review, 81(4), 625-645.

Engel, S., & Labella, M. (2011). Encouraging exploration: The effects of teaching behavior on student expressions of curiosity.Manuscript submitted or publication.

Engel, S. & Randall, K. (2009). How teachers respond to children’s inquiry. American Educational Research Journal, 46(1), 183–202

Engel, S. (2006). Open Pandora’s Box: Curiosity in the Classroom, Occasional Paper, Child Development Institute, Sarah Lawrence College, Bronxville, NY.

Engel,S. (2009). Is Curiosity Vanishing? Journal of the American Academy of Child & Adolescent Psychiatry, 48 (8), 777–779.

Jovanovic, V., Brdaric, D. (2012). Did curiosity kill the cat? Evidence from subjective well-being in adolescents. Personality and Individual Differences. 52(3). 380-384.

EMOTIONS

Bahman, S., & Maffini, H. (2008). Developing children’s emotional intelligence. London, GBR: Continuum International Publishing.

De Posada, J. (2009). Don’t eat the marshmallow! Retrieved from: http://www.ted.com/talks/joachim_de_posada_says_don_t_eat_the_marshmallow_yet?language=en

Froh, J. et al. (2014). Nice Thinking! An Educational Intervention That Teaches Children to Think Gratefully. School Psychology Review. 43(2), 132-152.21p.

Goleman, D. ( 2007). Why aren’t we more compassionate? Retrieved from: http://www.ted.com/talks/daniel_goleman_on_compassion?language=en

Goleman, D. (1996). On Emotional Intelligence: A Conversation with Daniel Goleman, Educational Leadership, 54(1), 6-11.

Jack, R. Garrod, O. Schyns, P. (2014). Dynamic Facial Expressions of Emotion Transmit an Evolving Hierarch of Signals over Time. Current Biology. 24(2), 187-192. Kuhbandner, C., & Pekrun, R. (2013). Joint effects of emotion and color on memory. Emotion, 13(3), 375-379

Luyckx, K., Teppers, E., Klimstra, T., Rassart, J. (2014). Identity Processes and Personality Traits and Types in Adolescence: Directionality of Effects and Developmental Trajectories. Developmental Psychology. 50(8). 2144-2153.

Malcolm, L. (2014). Research says young people today are more narcissistic than ever. ABC National (Australia Broadcasting Corporation). Retrieved from: http://www.abc.net.au/radionational/programs/ allinthemind/young-people-today-are-more-narcissistic-than-ever/5457236

Ornaghi, V. Brockmeier, J., Grazzani, I. (2014). Enhancing social cognition by training children in emotion understanding: A primary school study. Journal of Experimental Child Psychology, 119, 26-39.

Plass, J. L., Heidig, S., Hayward, E. O., Homer, B. D., & Um, E. (2014). Emotional design in multimedia learning: Effects of shape and color on affect and learning. Learning and Instruction, 29, 128-140.

Salovey, P. Mayer, J. (1990). Emotional intelligence Retrieved from .www.unh.eduemotional_intelligence…/EI20%Assets/Reprints…EI%20Proper/El1990%20Emotional@20Intelligence.pdf Shanker, S. Building healthy minds: It takes a village. Self Regulation. Retrieved from www.selfregulation.ca/download/pdf(2)/Building Healthy Minds.pdf

Shanker, S. (2012). Calm, Alert, and Learning: Classroom Strategies for Self-Regulation. Pearson Education Canada: 1 edition.

GESTURE & SIGNING

Downing, J. A., Earles-Vollrath, T., Larson, B. C. & Chang, I. J. (2007). Enhancing Hearing Children’s Memory With American Sign Language. Intervention in School and Clinic, 42(4), 239-242.

Ingersoll, B., Lalonde, K. (2010). The impact of object and gesture imitation training on language use in children with autism spectrum disorder. Journal of Speech, Language, and Hearing Research, 53(4), 1040-1051. doi:10.1044/1092-4388(2009/09-0043)

Holler, J., & Wilkin, K. (2011). An experimental investigation of how addressee feedback affects co-speech gestures accompanying speakers’ responses. Journal of Pragmatics. 43(14). 3522-3536.

Larson, B., & Chang, J. (2007). Enhancing hearing children’s memory with American sign Language. Intervention in School Clinic, 42(4).

O’Neill, G., Miller, P., (2013). A Show of Hands: Relations Between Young Children’s Gesturing and Executive Function. Developmental Psychology. 49 (8). 1517-1528.

Pyers, J., Grossmith, S., Magid, R., Dikanovic, M., Gollan, T., Emmorey, K. (2010, May). Individual differences in the role of gesture in lexical retrieval. In Poster presented at the 22nd annual meeting of the Association for Psychological Science, Boston, MA.

Rose, M. L. (2013). Releasing the constraints on aphasia therapy: The positive impact of gesture and multimodality treatments. American Journal Of Speech-Language Pathology, 22(2), S227-S239.

Stieglitz, H., Bartolo, A., Corley, M., Rajendran, G., Szabo, A., & Swanson, S. (2011). Exploring the relationship between gestural recognition and imitation: Evidence of dyspraxia in autism spectrum disorders. Journal of Autism and Developmental Disorders, 41(1), 1-12. doi: 10.1007/s10803-010-1011-1

Wright, C. A., Kaiser, A. P., Reikowsky, D. I., & Roberts, M. Y. (2013). Effects of a naturalistic sign intervention on expressive language of toddlers with down syndrome. Journal of Speech, Language, and Hearing Research, 56(3), 994-1008. Doi 10.1044/1092-4388(2012/12-0060)

ERRORLESS LEARNING

Clare, L., & Jones, R. S. (2008). Errorless learning in the rehabilitation of memory impairment: a critical review. Neuropsychology review18(1), 1-23

Cohen, M., et al. (2010). Errorless learning of functional life skills in an individual with three aetiologies of severe memory and executive function impairment. Neuropsychological Rehabilitations. 20(3), 355-376.

Fillingham, J., Sage, K., Lambon, R., Matthew, A. (2006). The treatment of anomia using errorless learning. Neuropsychological Rehabilitation. 16(3). 129-154.

Hammer, A., Tempelmann, C., Munte, T. (2013) Recognition of face-name associations after errorless and errorful learning: an MRI study. BMC Neuroscience. 14 (1), p. 1-9

Heflin, L. J. & Alberto, P. A. (2001). Establishing a behavioral context for learning for students with autism. Focus on Autism and Other Developmental Disabilities, 16, 93-10.

Metcalfe, J., & Kornell, N. (2007). Principles of cognitive science in education: The effects of generation, errors, and feedback. Psychonomic Bulletin & Review14(2), 225-229.

Randle, S., Maher, L., Gonzalez, R. (2007). A Review of Errorless Learning Strategies in Rehabilitation. Convention Presentation Retrieved from: http://www.asha.org/events/convention/handouts/2007/1061_randle_shannon/ –

Schilmoeller GL, Schilmoeller KJ, Etzel BC, LeBlanc JM.  (1979). Conditional discrimination after errorless and trial-and-error training. Journal of the Experimental Analysis of Behavior, 31(3), 405–420.

Terrace, H. S. (1963). Errorless discrimination learning in the pigeon: Effects of chlorpromazine and imipramine. Science140(3564), 318-319.

Touchette, P., & Howard, J. (1984). Errorless Learning: Reinforcement Contingencies and Stimulus Control Transfer in Delayed Prompting. Journal of Applied Behavior Analysis, 17(2), 175–188.

Warmington, M., Hitch, G. J., & Gathercole, S. E. (2013). Improving word learning in children using an errorless technique. Journal of Experimental Child Psychology, 114(3), 456-465. doi: 10.1016/j.jecp.2012.10.007

MODELING

Bandura, A., Ross, D. Ross, S.A. (1961). Transmission of aggression through imitation of aggressive models. Journal of Abnormal and Social Psychology, 63, 575-582.

Charlop, M.H., Schreibman, L., Tryon, A.S. (1983). Learning through observation: The effects of peer modeling on acquisition and generalization in autistic children. Journal of Abnormal Child Psychology, 11, 355-366.

Egel, A. L., Richman, G. S., & Koegel, R. L. (1981). Normal peer models and autistic children’s learning. Journal Of Applied Behavior Analysis, 14(1), 3-12.

Hosford, R.E. (1981). Self-as-a-model: A cognitive social learning technique. Counseling Psychologist, 9(1), 45-62.

Meltzoff, A. N. (1996). Understanding the intentions of others: Re-enactment of intended acts by 18-month-old children. Annual Progress In Child Psychiatry & Child Development, 67-98.

Tryon, A. S., & Keane, S. P. (1986). Promoting imitative play through generalized observational learning in autisticlike children. Journal of abnormal child psychology, 14(4), 537-549.

Williams, J. G., Whiten, A. A., Suddendorf, T. T., & Perrett, D. I. (2001). Imitation, mirror neurons and autism. Neuroscience and Biobehavioral Reviews, 25(4), 287-295. doi: 10.1016/S0149-7634(01)00014-8

MUSIC

Curtis, L., & Fallin, J. (2014). Neuroeducation and Music Collaboration for Student Success. Music Educators Journal, 101(2). 52-56.

Deutsch, D. (2012). The Psychology of Music: Third Edition. Academic Press.

Rychener-Hobson, M. (2006). The Collaboration of Music Therapy and Speech-Language Pathology in the Treatment of Neurogenic Communication Disorders: Part II —Collaborative Strategies and Scope of Practice. Music Therapy Perspectives, 24(2), 66- 72. Sandiford, G.

A., Mainess, K. J., Daher, N. S. (2013) A Pilot Study on the Efficacy of Melodic Based Communication Therapy for Eliciting Speech in Nonverbal Children with Autism. Journal of Autism & Developmental Disorders. 43 (6) 1298-1307.

Schon, D., Boyer, M., Moreno, S., Besson, M., Peretz, I., & Kolinsky, R. (2008). Songs as an aid for language acquisition. Cogniton, 106(2), 975-983. doi:10.1016/j.cognition.2007.03.005

Simpson, K., Keen, D., & Lamb, J. (2013). The use of music to engage children with autism in a receptive labeling task. Research in Autism Spectrum Disorders, 7(12), 1489-1496. doi: 10.1016/j.rasd.2013.08.013

Starr, E., & Zenker, K. (1998). Understanding autism in the context of music therapy: Bridging theory and practice. Canadian Journal of Music Therapy, 6(1), 1-19.

Wan, C. Y., Demaine, K., Zipse, L., Norton, A., & Schlaug, G. (2010). From music making to speaking: engaging the mirror neuron system in autism. Brain Research Bulletin, 82 (3-4), 161-168. Doi:10.1016/j.brainresbull.2010.04.010

Zoller, M. (1991). Use of music activities in speech-language therapy.  Language, Speech, and Hearing Services in Schools, 22.

VIDEO MODELING

Axe, J. B., & Evans, C. J. (2012). Using video modeling to teach children with PDD-NOS to respond to facial expressions. Research in Autism Spectrum Disorders, 6(3), 1176-1185. doi: 10.1016/j.rasd.2012.03.007

Banda, D. R., Matuszny, R. M., & Turkan, S. (2007). Video modeling strategies to enhance appropriate behaviors in children with autism spectrum disorders. Teaching Exceptional Children, 39(6), 47-52.

Buggey, T. (2005). Video self-modeling applications with students with autism spectrum disorder in a small private school setting. Focus on Autism and Other Developmental Disabilities, 20(1), 52-63. doi: 10.1177/10883576050200010501

Charlop, M. H., Dennis, B., Carpenter, M. H., Greenberg, A. L. (2010). Teaching socially expressive behaviors to children with autism through video modeling. Education &Treatment of Children, 33(3), 371-393. doi: 10.1353/etc.0.0104

Charlop-Christy, M. H., Le, L., & Freeman, K. A. (2000). A comparison of video modeling with in vivo modeling for teaching children with autism. Journal of autism and developmental disorders30(6), 537-552.

Charlop-Christy, M.H. (1993). Using video modeling with autistic children. Paper presented at the Annual Conference of the Northern California Association of Behavior Analysis, Berkley, CA.

Charlop, M. H., & Milstein, J. P. (1989). Teaching autistic children conversational speech using video modeling. Journal Of Applied Behavior Analysis, 22(3), 275-285

Dowrick, P.W. (1999). A review of self modeling and related interventions. Applied & Preventative Psychology, 8, 23-39.

Haring, T. G., Kennedy, C. H., Adams, M. J., & Pitts-Conway, V. (1987). Teaching generalization of purchasing skills across community settings to autistic youth using videotape modeling. Journal Of Applied Behavior Analysis, 20(1), 89-96.

LeBlanc, L. A., Coates, A. M., Daneshvar, S., Charlop-Christy, M. H., Morris, C., & Lancaster, B. M. (2003). Using video modeling and reinforcement to teach perspective-taking skills to children with autism. Journal of Applied Behavior Analysis, 36(2), 253-257. doi:10.1901/jaba.2003.36-253

Murray, S., Noland, B. (2013). Video Modeling for Young Children with Autism Spectrum Disorders – A Practical Guide for Parents and Professionals. Jessica Kingsley Publishers, London and Philadelphia.

Sherer, M., Pierce, K. L., Paredes, S., Kisacky, K. L., Ingersoll, B., & Schreibman, L. (2001). Enhancing conversation skills in children with autism via video technology: Which is better, ‘self’ or ‘other’ as a model?. Behavior Modification, 25(1), 140-158. doi:10.1177/0145445501251008

Shipley-Benamou, R., Lutzker, J. R., & Taubman, M. (2002). Teaching daily living skills to children with autism through instructional video modeling. Journal of Positive Behavior Interventions, 4(3), 165-175. Doi 10.1177/10983007020040030501

SooHoo, A. (2009). Using video modeling to teach teenagers with autism to request assistance during vocational tasks. NADD Bulletin, 12(1).

Texas Statewide Leadership for Autism. (2013). Target: Texas Guide for Effective Teaching Video Modeling. Retrieved from: http://www.txautism.net/uploads/target/ VideoModeling.pdf

GREETING AND SMALL TALK

Carducci, B.J. (1999). Pocket Guide to Making Successful Small Talk: How to Talk to Anyone Anytime Anywhere About Anything. Pocket Guide Publishing.

Endrass, B. et al. (2011). Culture Related Topic Selection in Small Talk Conversations across Germany and Japan. Retrieved from: ecute.eu/wp-content/uploads/2011/04/IVA-2011-endrass.pdf Heritage, J. (2013). Garfinkel and Ethnomethodology. Policy Press Cambridge, UK.

Hoskin, D. (2011). Small talk: are you prepared? Retrieved from: http://www.wordspin.dk/2011/07/08/small-talk-2/

Makaryk, I.R., (1993). Encyclopedia of Contemporary Literary Theory: Approaches, Scholars, Terms. University of Toronto Press.

Merchant, K. (2012). How Men and Women Differ: Gender Differences in Communication Styles, Influence Tactics, and Leadership Styles. Claremont McKenna College. Retrieved from: http://scholarship.claremont.edu/cgi/viewcontent.cgi?article=1521&context=cmc_theses

Stillman, J. (2014). A Quick Guide to International Small Talk. Retrieved from: http://www.inc.com/jessica-stillman/the-quick-and-dirty-guide-to-small-talk.html

Tannen, D. PhD. (2001). You Just Don’t Understand: Women and Men in Conversation. Harper Paperbacks Tung, J. The 10 Big Rules of Small Talk. Know what to say in a social situation―and when and how to say it. Retrieved from: http://www.realsimple.com/work-life/etiquette/manners/10-big-rules-small-talk-10000000680878/page3.html

TECHNOLOGY AND IT’S EFFECT ON SOCIETY

Ball-Rokeach, S. J., & DeFleur, M.L. (1976). A dependency model of mass media effects. Communication Research, 3(1), 3-21. doi: 10.1177/009365027600300101

Grocer, S. (2011). Twitter & Facebook: A History of Social Media Valuations. Retrieved from: http://blogs.wsj.com/deals/2011/01/03/twitter-facebook-a-history-of-social-mediavaluations/

HARMON, P. T+D. Does Texting Affect Emotional Intelligence. Periodical. Jul2013, Vol. 67 Issue 7, p70-71. 2p. 1 Color Photograph. , Database: Business Source Complete Manos, M. Emoticon Intelligence or Emotional Intelligence?. Academic Journal. Phi Kappa Phi Forum. Spring2012, Vol. 92 Issue 1, p26-26. 1p. 2 Color Photographs. , Database: Business Source Complete Meyer, P. (2011). How to spot a liar. Retrieved from:http://www.ted.com/talks/pamela_meyer_how_to_spot_a_liar#t-532043

Martinez, E. (2013). How does texting affect how teens do in school. Global Post. Retrieved from http://everydaylife.globalpost.com/texting-affect-teens-school-16344.html

Ramsey, M. (October, 2014). Why thinking you’re ugly is bad for you. Retrieved from:https://www.ted.com/talks/meaghan_ramsey_why_thinking_you_re_ugly_is_bad_for_you?language=en

Turkle, S. (2012). The Flight from Conversation. The New York Times. Retrieved from www.nytimes.com/2012/04/22/../the-flight-from-conversation.html?pagewanted=all

Turkle, S. (2012). Alone Together: Why We Expect More from Technology and Less from Each Other. New York Basic Books.

Watters, A. (2014). Texting in the classroom – not just a distraction. Edutopia. Retrieved from: www.edutopia.org/blog/texting-classroom-audrey-watters‎

ADDITIONAL ARTICLES OF INTEREST

Cuddy, A. (2012). Your body language shapes who you are. Retrieved from:http://www.ted.com/talks/amy_cuddy_your_body_language_shapes_who_you_are?language=en Dorsey, J. (2013). 3 Millenials Myths Boomers LOVE to Share. Retrieved from: https://www.youtube.com/watch?v=QlQNwBDMLqI Dorsey, J. (2009). Oldie but goodie speaking preview video. Retrieved from: https://www.youtube.com/watch?v=erFRZimAJ0Y Golbeck, J. (2013). The curly fry conundrum: Why social media “likes” mean more than you may think. Retrieved from:https://www.ted.com/talks/jennifer_golbeck_the_curly_fry_conundrum_why_social_media_likes_say_more_than_you_might_think?language=en Kuhl, P. (October 2010). The Linguistic genius of babies. Retrieved from:http://www.ted.com/talks/patricia_kuhl_the_linguistic_genius_of_babies?language=en Murphy Paul, A. (2011). What we learn before we’re born. Retrieved from:http://www.ted.com/talks/annie_murphy_paul_what_we_learn_before_we_re_born?language=en Musallam, Ramsey. (2013). 3 rules to spark learning. Retrieved from: http://www.ted.com/talks/ramsey_musallam_3_rules_to_spark_learning?language=en#t-344758 Roy, D (2011). The birth of a word. Retrieved from:http://www.ted.com/talks/deb_roy_the_birth_of_a_word?language=en Sinek, S. (2009). How great leaders inspire action. Retrieved from: http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action Strack, R. (2014). The surprising workforce crisis of 2030 and how to start solving it now? Retrieved from:http://www.ted.com/talks/rainer_strack_the_surprising_workforce_crisis_of_2030_and_how_to_start_solving_it_now?language=en#t-324278 Twenge, J., Cambell, K. (2010). The Narcissism Epidemic: Living in the Age of Entitlement. Atria Books, New York. Twenge, J. (2014). Generation Me – Revised and Updated: Why Today’s Young Americans Are More Confident, Assertive, Entitled–and More Miserable Than Ever Before. Atria Books, New York. United Joint Staff Pension Fund. Traditionalists, Baby Boomers, Generation X, Generation Y (and Generation Z) Working Together. Retrieved from: http://www.un.org/staffdevelopment/pdf/Designing%20Recruitment,%20Selection%20&%20Talent%20Management%20Model%20tailored%20to%20meet%20UNJSPF’s%20Business%20Development%20Needs.pdf